Shipping policy
Shipping Policy
Thank you for shopping with Vital Therapy USA. We are committed to delivering your wellness products safely and promptly.
Processing Time Orders are processed within 1–3 business days (Monday–Friday, excluding holidays). You will receive a confirmation email with tracking information once your order has shipped.
Shipping Rates & Delivery Shipping rates are calculated at checkout based on your location and order weight. We offer the following options:
- Standard Shipping (5–7 business days)
- Expedited Shipping (2–3 business days)
Free Shipping We offer free standard shipping on orders over $100
Domestic Shipping We ship to all 50 US states.
Order Tracking Once your order ships, you'll receive a tracking number via email. Please allow 24–48 hours for tracking to update.
Damaged or Lost Packages If your order arrives damaged or is lost in transit, please contact us at Connie@vitaltherapyusa.com or call 505-948-4300 within 7 days of the expected delivery date.